Recently, the entry-exit service hall of Shijiazhuang Public Security Bureau welcomed two special “new employees” – Alpha Robot’s Amy AI service robot and Alice AI service robot. These two robots not only have a lovely appearance, but also have a strong business handling ability, providing a new entry-exit service experience for the general public.
- Introduction background of robots
As the capital of Hebei Province, the volume of entry-exit business in Shijiazhuang is always high. In order to better meet the needs of citizens and improve work efficiency, Shijiazhuang Public Security Bureau decided to introduce advanced AI service robots, combine the traditional service mode with modern science and technology, and create a more efficient and convenient entry-exit service hall.
2.The functional characteristics of the robot
1.Intelligent consulting: Amy and Alice robots have a rich knowledge base of entry-exit business, can accurately answer various questions of the public, and provide professional consulting services.
2.Business handling: Two robots can assist citizens to complete the exit and entry business appointment, form filling, data review and other processes, greatly saving the waiting time of citizens.
3.Multi-language support: The robot supports multi-language communication, including Chinese, English, etc., to facilitate the communication of citizens of different nationalities.
4.Humanized interaction: The robot uses advanced speech recognition and speech synthesis technology to have a natural and smooth dialogue with citizens, making the process more relaxed and pleasant.
- Autonomous learning: The robot has a strong autonomous learning ability and can continuously learn and update business knowledge to ensure the latest and most accurate service.
3.Application effect of robot
Since the introduction of Amy and Alice robots, the work efficiency of the entry-exit service hall of the Shijiazhuang Public Security Bureau has been significantly improved. Citizens have said that the introduction of robots has made the process more convenient and efficient. After experiencing the service of robots, many citizens have expressed their appreciation for this new service model.
4.Continuous optimization and service improvement of robots
In order to ensure that the Amy and Alice robots can continue to provide high-quality services to the public, the Shijiazhuang Public Security Bureau has taken a number of measures to optimize the robots and improve the service.
1.Regular maintenance and upgrade: In order to ensure the stable operation of the robot, the Shijiazhuang Public Security Bureau regularly maintains and upgrades the robot to ensure that its hardware and software are in the best condition.
2.Update of business knowledge: With the continuous changes of entry-exit policies, Shijiazhuang Public Security Bureau will update the robot’s business knowledge base in a timely manner to ensure that the robot can provide the latest and most accurate information.
3.Personnel training: In order to ensure that the robot can be dealt with in time when it encounters problems, the Shijiazhuang Public Security Bureau has trained the staff of the hall on robot operation and maintenance to ensure that they can respond quickly and solve various problems.
4.Collect feedback: Shijiazhuang Public Security Bureau encourages citizens to put forward valuable comments and suggestions on the service of robots in order to continuously improve and optimize the service of robots.
Through these measures, Amy and Alice robots will continue to inject new vitality into the entry-exit service hall of Shijiazhuang City, providing more efficient and convenient services for citizens.
Through the introduction of the Alpha robot’s Amy AI service robot and Alice AI service robot, the entry-exit service hall of Shijiazhuang Public Security Bureau has realized the innovation and upgrade of the service model. This not only improves efficiency, but also enhances citizens’ satisfaction and sense of gain. In the future, with the continuous development and application of artificial intelligence technology, we have reason to believe that smart government will become an important force to promote urban development.
Shijiazhuang Public Security Bureau will continue to deepen cooperation with advanced technology enterprises such as Alpha robots, and promote the wide application of artificial intelligence technology in the field of government services. At the same time, we will continue to optimize the service process, improve the quality of service, and provide more efficient, convenient and intelligent immigration services for the general public. Let’s look forward to a smarter and more convenient future!
Post time: Feb-29-2024